Get to know your fellow NVFC members!
Jules Scadden is vice chair of the NVFC EMS/Rescue Section and the director of a rural ambulance company in Iowa. You might have attended her webinar on Volunteer EMS Recruitment, which is available in NVFC's Virtual Classroom. She spent several years volunteering for a local fire department prior to joining Dysart Ambulance Service.
How do you promote wellness at your ambulance company?
We make sure to check with each other after any calls that could be emotionally difficult. We also meet once a month for class and talk about calls and have a group texting app that we use to chat when things are difficult.
How has COVID-19 affected you and your company?
We lost seven people over the last year who didn't feel they were able to risk getting the coronavirus via the ambulance. We have managed to recruit four new people, but it has been difficult. We also were not able to do our annual pork chop dinner fundraiser, but did a letter mailing campaign that was very successful.
What's the funniest thing that's happened to you while on a call?
I ripped my pants on a fence while taking care of a patient in a car wreck and my partner stood behind me holding a blanket wrapped around my waist while I held the C-Spine on the patient.
What advice would you give new volunteers?
Holding someone's hand even if you can't do anything more to treat a patient can and does help your patient sometimes more than anything else you can do.